Privacy Policy – New Era Roofing
Effective Date: 01 June 2024
Introduction
Welcome to New Era Roofing (www.neweraroofing.co.za), a trusted provider of industrial roofing solutions in South Africa. Your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our roofing services.
Information We Collect
To deliver quality roofing services and improve your experience, we may collect the following:
Personal Information
Contact Details: Your name, phone number, email, and business address.
Billing Information: Payment details, billing address, and bank account info for transactions.
Non-Personal Information
Technical Data: Your IP address, browser type, device info, and operating system.
Usage Data: Pages you view, time spent on our site, and clicks or interactions on our roofing service pages.
How We Use Your Information
We use the information collected through neweraroofing.co.za to:
Improve Our Roofing Services
Process orders, send invoices, and provide support.
Keep you updated on industrial roofing products, services, and promotions.
Respond to enquiries or requests through our website contact forms.
Personalise Your Website Experience
Show relevant content based on your interests in industrial and commercial roofing.
Improve our site’s performance and tailor content to your browsing habits.
Enhance Website Security
Monitor user behaviour to detect suspicious activity.
Prevent fraud, security breaches, and misuse of our site or services.
Sharing Your Information
We only share your information when necessary:
With Trusted Service Providers
Third-party partners may assist us with website hosting, billing, or customer support. These providers are required to protect your data.
Legal Compliance
We may disclose your information if required by South African law, court order, or legal investigation.
Data Protection and Security
We take your privacy seriously. New Era Roofing uses secure servers, encryption tools, and regular security audits to protect your data from unauthorised access or leaks.
Your Rights
You can contact us at any time to:
Access a copy of the personal data we hold about you.
Correct outdated or incorrect details.
Request deletion of your data under certain legal conditions.
Object to certain types of processing.
Use of Cookies
We use cookies to enhance your browsing experience. These small files help our website recognise your browser, remember your preferences, and improve site performance.
You can choose to disable cookies in your browser settings, though this may affect site functionality.
Third-Party Websites
Our website may link to external websites. New Era Roofing is not responsible for their privacy policies or content. We encourage you to review those sites’ privacy terms before sharing any data.
Updates to This Policy
We may revise this Privacy Policy to reflect changes in our services, laws, or user feedback. The updated version will always be posted here with the effective date clearly shown.
Contact Information
For any privacy-related questions or requests, please reach out to us:
New Era Roofing
📧 Email: info@neweraroofing.co.za
📞 Phone: 062 040 5801
📍 Address: Unit 4.4, Atlantis Business Park, 1 Harry Alexander Close, Atlantis Industrial, 7349